cooking · customer service · FAQ · grilling · Ovens · Ranges

If your stove dies on Thanksgiving

Many stoves choose to end their life right around the time you’ve finally finished thawing, brining, trussing and stuffing that huge bird on Thanksgiving morning.

Now your oven very well might be dead, but sometimes you just need to give it the ol’ Fonzie treatment.

Now, I’m not actually suggesting you punch your juke, er…range; but try shutting off your circuit or unplugging your appliance for 20 minutes. It’s always the first advice I give customers before we attempt service — and it’s worked before! Best case scenario, you’re back in business once you plug it back in or reset the circuit.

If you have a gas range and the cooktop is working but the oven isn’t, flip the regulator switch (which automatically cuts off the flow of gas at a certain pressure).

If you’re still getting an error code or the unit is still dead, you’re probably going to need service. You can call us on Friday at 651-222-0011 (opt. 4).

But at least you tried. In a pinch, fire up the grill.

Appliance Design · cooking · Ranges

GE Cafe range: pro-style range at home cook price

I visited this summer with a homeowner on the upcoming AIA Homes By Architects Tour who loved to cook. Wolf Range makes the go-to cook’s range, but she hated the way it looked.

She loved the look of the GE Cafe dual fuel range, which also happens to be quite a bit more affordable, at $2799. It’s worth taking a look at, due to its professional styling and features:

  • Dual fuel means  combines the precise temperature control of gas on the stove top and even heating of electric in the oven
  • Convection system promises even air and heat circulation, plus it converts temperatures for you automatically.
  • Super big (5 cubic foot) oven cavity with meat probe, ideal for large roasts and — since it has convection — multiple racks of dishes
  • PowerBoil 18,000 BTU gas burner means water boils really quick, plus high heat for more professional-style cooking
About Warners' Stellian · Budget-wise · Discount appliances · Dishwashers · Dryer · Ranges · Refrigerator · Washer

Discount appliances at Warners’ Stellian Warehouse Sale this weekend

We’ll have thousands of appliance deals on hand for Warners’ Stellian’s (now-famous) Extreme Warehouse Sale, taking place 7 a.m. to 5 :30 p.m. Saturday, March 12 and 10 a.m. to 5 p.m. Sunday, March 13.

Though there’s absolutely no early shopping allowed, I can give you this little preview of the appliance discounts smart shoppers will be snapping up at our St. Paul appliance warehouse (550 Atwater Circle, 1 miles north of I-94 & Dale).

See my tips on how to shop for appliance deals. Aside from the products pictured below, look for:

  • Electrolux laundry pair (gas dryer) for $1399
  • Up to 80% off professional built-in cooking products
  • A whole truckload of Bosch dishwashers
  • Up to 30% off blemished Frigidaire freezers
  • $249 for Dyson refurbished vacuums
  • $600 off our best-selling French-door refrigerator

All prices are good only while quantities last.

$349 GE stainless steel dishwasher with steam pre-wash

 

$399 stainless steel Frigidaire gas range with electronic oven controls

 

$399 (white or black) or $499 (stainless steel) 18.2 cu. ft. refrigerator with glass shelves. 66-1/8"H x 30"W x 29-7/8"D

 

$599 stainless steel KitchenAid dishwasher with 4 stainless steel wash arms and stainless steel interior

 

$799 stainless steel gas KitchenAid range, with 5 burners and electronic oven controls
$799 stainless steel electric KitchenAid range, with 5 burners and electronic oven controls

 

 

 

 

 

 

 

 

 

 

 

 

$799 Frigidaire washer (4 cu ft) and electric dryer (7 cu ft, gas dryer $70 extra). Buy one pedestal, get one free (with this pair purchase; $220 value)

 

$999 STEAM Frigidaire washer (4.2 cu ft) and electric dryer (7 cu ft, gas dryer $70 extra). Buy one pedestal, get one free (with this pair purchase; $220 value).

 

$1099 (stainless steel) or $899 (white or black) 19.7 cu ft French-door refrigerator. Spill-proof glass shelves and icemaker. 68-7/16"H x 29-7/8"W x 31-3/4"D.

 

$1499 LG STEAM washer (4.5 cu ft) and electric dryer (7.4 cu ft, gas dryer $70 extra). Pedestals available at additional cost.

 

Cleaning · FAQ · HOW TO

HOW TO: clean cast iron grates

We read each and every Customer Satisfaction Survey returned to us by our customers. One customer’s cleaning inquiry struck me.

She couldn’t find any information on how to clean cast iron — the “rough” iron grates and burner caps on her new range. The manual only referenced porcelain-coated grates, not cast iron grates.

“I’m sure I’m not the only person who is wondering,” she wrote — and I agree with her.  Plus, I love a good challenge.

So I e-mailed the smart folks at Wolf appliances for help on cleaning cast iron grates. They sent me a knock down, drag out PDF containing their best cleaning tips, including recommendations for products they’ve tested!

From the guide:

Burner Grates

Recommended products

  • Mild detergent
  • Paste of baking soda & water (NOTE: the customer previously tried this unsuccessfully)
  • Mild abrasive cleaners
    • Soft Scrub Orange
    • Bon-Ami
    • Barkeeper’s Friend
    • Fume Free Easy-Off (spot cleaning)
    • Carbona 2-in-1 Oven Cleaner (cleaning solution can be reused once)
    • SOS pads
    • Dawn Power Dissolver
    • Krud Kutter

Recommended method

  • Remove from range top and place on a flat surface near the sink
  • Remove grates from unit and place on a flat surface near the sink to clean. DO NOT immerse in water. Towel dry.
  • How water and liquid detergent; paste of baking soda and water
  • Degreasers (Formula 409, Fantastic Orange), use sparingly. Towel dry.
  • “Multipurpose NO SCRATCH” Scotchbrite pad (blue, NOT green)
  • Mild abrasive cleaners, rinse and towel dry
  • Worst case scenarios – Spot clean with Fume-free Easy Off
  • Carbona Oven Rack Cleaner, following directions on package

 

Cleaning · FAQ · HOW TO · Ranges

Cleaning tips: How to clean a stove

Not sure how to regain a clean stove after all that Thanksgiving cooking? Cleaning stove tops can be a pain, but consider that dirty cooking surfaces don’t reflect heat as well, meaning that you waste energy and compromise performance when using a messy stove.

Instead, try these useful stove cleaning tips that have worked for me.

When cleaning a smooth top stove, first use a razor blade (yes, I’m serious) to gently scrape off any burnt on food residue. Sometimes smooth top stoves burners discolor with time, but I’ve found that Mr. Clean Magic Eraser works well to fade dark stains. Apply cooktop cleaner (which we sell for about $5 at all Warners’ Stellian stores) with a soft rag or paper towel for general cleaning. Cooktop cleaner also gives a nice, smooth finish to glass- and ceran-top stoves you can’t get from soap and water, sorry!

To clean a gas stove top — like I have at home — remove all grates and burner caps to the sink and simply use soap and water to clean. I scrub off all the food residue that ends up around the burners by sprinkling on some Barkeeper’s Friend and rubbing it off with a moistened towel. Again, the discolorations (I have a white stove) are removed by Magic Eraser and some elbow grease.

The most important tip I have for cleaning gas stoves, though, is properly replacing the now-clean burner caps, as misplacement could cause stove lighting issues.

Any other good tips on how to clean a stove top?

Budget-wise · Dishwashers · Dryer · Events · Ranges · Refrigerator · Washer

Black Friday washers, dryers and other appliance deals

Note: this post refers to the 2010 sale prices. see my posts tagged Black Friday for current postings about Black Friday deals.


The Big Event, Warners’ Stellian Appliance’s 2010 Black Friday, starts tomorrow at 8:30 a.m. and runs through Monday.

As always, we offer free delivery and appliance recycling in the Twin Cities metro on purchases $499 and up. But we also now ship for free nationwide on orders $1999 and up.

Here’s a preview:

LG 4.5 cu. ft front-load steam washer, only $499 (save $1000, usually $1499)
Frigidaire stainless steel gas range $399
GE 18 cu. ft. stainless steel refrigerator $499 (normally $899)
KitchenAid dishwasher $499 (on sale from $799)
LG 20 cu. ft. French-door refrigerator $899 white/black, $1099 stainless (usually $1199 & $1449)
LG steam washer and dryer pair, $1199 (reg. price $1999)
Cleaning · cooking · FAQ · HOW TO · Ranges

Gas stove troubleshooting: Stove won’t light

Need a light?

Despite a general dislike for most of the appliances I inherited with my first house, I feel lucky to have a gas stove (or range, as in appliance jargon).

I love cooking, so I appreciate the power and responsiveness of gas.

However, unlike their electric counterpart, gas ranges can’t just be dialed on; their burners must be ignited.

I occasionally struggle with lighting my burners — and I know I’m not alone — so here’s what to check if you’re struggling.

Burner cap
A lot of ignition problems and uneven flames result from food spills and related dirtiness. Routine cleaning and general unslobbiness will avoid this.

After a spill, use a nonabrasive plastic scrubbing pad and mildly abrasive cleanser or soap  to thoroughly clean the cap.

Make sure the cap is completely dry before replacing it over the burner. Take care that alignment pins are lined up with with the cap.

(I know I usually would never say this, but) Don’t put them in the dishwasher.

Burner ports

Burner flames should be about 1″-1.5″, with a proper shape like the flame labeled “A” in the adjacent spiffy illustration. The flame should be blue, not yellow.

If these aren’t the case, your burner ports could be clogged, so you should clean it, following these steps:

  1. Make sure all the controls are off and the stove is cool. Don’t use oven cleaners, bleach or rust remover.
  2. Clean the burner cap as instructed above..
  3. Clean the gas tube opening with a damp cloth.
  4. Clean clogged burner ports with a straight pin as shown. Do not enlarge or distort the port. Do not use a wooden toothpick. If the burner needs to be adjusted, call appliance service.
  5. Replace the burner cap, as shown in the first illustration.
  6. Turn on the burner. If the burner does not light, check cap alignment. If the burner still does not light, call appliance service.

Knobs

(This one falls under the “duh” category, but you never know…) Push in the burner knob before turning to light to ensure that it’s set correctly.