Update: According to some reports from commenters here, some e-mails I’ve received and updates on Twitter, it seems that a number of people have gotten through on the website and gotten their rebates.
I also just received an e-mail from the Office of Energy Security, which I’ll include below:
So keep trying online at www.mnappliancerebate.com or by phone at 1-877-230-9119.
Like I keep telling people, it’s like a doorway that thousands are trying to fit through: slowdowns will happen, but eventually people will get through.
Here’s a tip I got from one of the lucky ones who got through today: open up the website in about a dozen windows. Some won’t open, but some will go through. That’s how he got his rebate reservation.
The site, which was expected to launch this morning at 8, was experienced a “tech glitch,” which the Department of Commerce reports might be a “malicious attack” from a third-party site.
My advice: be patient and if you really want one of these rebates, be diligent.
I will update this blog as soon as more information becomes available.