Posts Tagged ‘KitchenAid’

Dishwasher troubleshooting: How much dish detergent to use

January 31, 2013
Who's ever been that happy to open her dishwasher? I'll have what she's having, please.

Who’s ever been that happy to open her dishwasher? I’ll have what she’s having, please.

When determining how much dishwasher soap to use, ignore the size of the dispenser in your dishwasher and whatever you do, ignore the suggestions made by the detergent-makers, whose interest it is to get you to overuse soap.

You probably only need a fraction of what detergent-makers want you to use. If that sounds fishy to you, consider that modern dishwashers use far less water than their ancestors, they also require less soap to do the job.

Back in the late 70s, the average dishwasher cycle burned through 11 to 15 gallons. This decreased to an average six to 10 gallons per normal cycle in 2000. These days, dishwashers use as little as 2 gallons of water; they simply use it better.


Proper dishwasher detergent amount

So, the answer to the $64,000 question?

KitchenAid says to use anywhere from 2 teaspoons to 3 tablespoons, depending on how dirty your dishes are and how hard your water is:


Postscript (now, this is important)

soap-dishwasherIt doesn’t matter how much or how little soap you use, if you pre-wash your dishes, they won’t get as clean. Sounds counter-intuitive, right?

But dishwasher detergent needs a little bit of grime to activate. And some dishwashers are equipped with a “turbidity sensor,” which monitors how clean the water in the dishwasher is and adjust accordingly, eliminating cycles and not fully heating the water if the dishwasher doesn’t sense that it needs to.

Scrape, don’t rinse and try using less soap. Get the hardness of your water tested, as that can also be a giant leap toward clean dishes.

Sure we offer free delivery, but our crews are ‘priceless’

August 15, 2011

When you think of customer service, you immediately might picture your salesperson helping secure available rebates or choose the perfect appliance for a tricky space.

And you’d be right.

But our delivery and install crews also deserve much credit for our stellar reputation for customer service. We offer free delivery and freestanding installation in the metro for orders $499 and up, but you get way more than you pay for.

Some purchases are routine replacements with nothing special in terms of selection or installation, but I love the emails from customers who’ve experienced our expertise in more complicated situations (especially when they come with photos).

Here’s a recent email that Susie sent to her salesperson at our Apple Valley appliance store:

I had to take a moment out to again thank you for all your help.  It seemed so hopeless when we started to replace the Jenn-Air microwave, but with your help I was encouraged.  I never dreamed it would turn out so well. These fellows were priceless.

Quickly they assessed the situation and made a few modifications and soon we were in business.

Unless you had seen the Jenn-Air in place you would think the KitchenAid was made to order.  I’m so thrilled we could use the old trim plate.

We are very happy with the new unit and truly appreciate all you did to make it possible. Thanks again,  -Susie & Jack

Discount appliances at Warners’ Stellian Warehouse Sale this weekend

March 9, 2011

We’ll have thousands of appliance deals on hand for Warners’ Stellian’s (now-famous) Extreme Warehouse Sale, taking place 7 a.m. to 5 :30 p.m. Saturday, March 12 and 10 a.m. to 5 p.m. Sunday, March 13.

Though there’s absolutely no early shopping allowed, I can give you this little preview of the appliance discounts smart shoppers will be snapping up at our St. Paul appliance warehouse (550 Atwater Circle, 1 miles north of I-94 & Dale).

See my tips on how to shop for appliance deals. Aside from the products pictured below, look for:

  • Electrolux laundry pair (gas dryer) for $1399
  • Up to 80% off professional built-in cooking products
  • A whole truckload of Bosch dishwashers
  • Up to 30% off blemished Frigidaire freezers
  • $249 for Dyson refurbished vacuums
  • $600 off our best-selling French-door refrigerator

All prices are good only while quantities last.

$349 GE stainless steel dishwasher with steam pre-wash


$399 stainless steel Frigidaire gas range with electronic oven controls


$399 (white or black) or $499 (stainless steel) 18.2 cu. ft. refrigerator with glass shelves. 66-1/8"H x 30"W x 29-7/8"D


$599 stainless steel KitchenAid dishwasher with 4 stainless steel wash arms and stainless steel interior


$799 stainless steel gas KitchenAid range, with 5 burners and electronic oven controls

$799 stainless steel electric KitchenAid range, with 5 burners and electronic oven controls













$799 Frigidaire washer (4 cu ft) and electric dryer (7 cu ft, gas dryer $70 extra). Buy one pedestal, get one free (with this pair purchase; $220 value)


$999 STEAM Frigidaire washer (4.2 cu ft) and electric dryer (7 cu ft, gas dryer $70 extra). Buy one pedestal, get one free (with this pair purchase; $220 value).


$1099 (stainless steel) or $899 (white or black) 19.7 cu ft French-door refrigerator. Spill-proof glass shelves and icemaker. 68-7/16"H x 29-7/8"W x 31-3/4"D.


$1499 LG STEAM washer (4.5 cu ft) and electric dryer (7.4 cu ft, gas dryer $70 extra). Pedestals available at additional cost.


Will it grind? My disposer dilemma

July 12, 2010

Growing up as appliance retail royalty, I never wanted for anything appliance-related.

(There was that one week when I was 11 when we didn’t have a fridge, so all I ate was Munchems and got violently ill, but I digress…)

I mean, we wore hand-me-downs and “new” meant from the thrift store, but God help us if we didn’t have a 1 horsepower Insinkerator disposer humming in the drain.

Why throw corn cobs and chicken bones in the trash, when they can be scraped right off into the disposer?

Fast forward my let-them-eat-cake perception of food waste disposal to Saturday:

After making lunch, I shove a broccoli stalk, fennel fronds and stems, half a lemon and a salmon skin down the disposer at the same time, turn on the water and flip the switch.

After about 30 seconds of fighting through — and clearing — the fibrous, fatty material, my disposer began its equivalent of whimpering and water began pooling up in the little sink.


Apparently, I forgot where I was — my kitchen. Perhaps I should’ve taken my own advice on how to sharpen disposer blades. Suddenly, worries about plumbers and service calls and bills started coalescing into a decision to just hope that it cleared up on its own.

Too afraid to run the dishwasher, we ended up washing the dishes from the day’s barbecue in the laundry tub, which subsequently plugged up.


Luckily, I know people who know things about appliances who also find the stupid people that break them (me) to be endearing. So I called him on Sunday.

Store manager friend: Does it still grind?

Me: Yes.

SMF: It’s just clogged. Buy some Liquid Plumr.

I threw half a bottle down the disposer drain and the other half down the laundry tub drain, waited 15 minutes and flushed hot water down the disposer while running it.

It made some gurgling/gobbling noises and then cleared itself up, wouldn’t you know it, for only $4. (Note: I’m now a HUGE fan of Liquid Plumr).

Lesson learned. Unless I install the Cadillac disposer, fibrous foods should be composted or cut it up into manageable bites and loaded into the disposer gradually.

Here’s a handy “will it grind?”-type chart I found from KitchenAid:

Everyday food scraps Yes
Vegetable peels
(Potato skins, melon and fruit rinds)
Avoid grinding large amounts at one time. Instead, gradually feed vegetable peels in while running the water and the disposer.
Fibrous materials
(Celery, corn husks, artichokes)
No; but some higher horsepower models can handle limited amounts of these food types.
Hard Materials – See NOTE below.
(Small bones, fruit pits, egg and lobster shells, crab and shrimp shells)
Avoid grinding large amounts at one time. Instead, gradually feed hard materials in while running the water and the disposer

NOTE: If you are on a septic system, grinding large amounts of these types of waste may require more frequent cleaning of the septic tank system.

I’m curious as to what other people successfully and unsuccessfully grind in their disposers. Or do you think disposers are a problem in general? (I’ve never lived without one…)


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