No. 1 cause of appliance returns

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So you’ve fallen in love with a new appliance, and it looks great and has the features to do all the stuff you want it do.

And you plunk down a sizable chunk of change (appliances are no small expenditure!), and schedule the delivery.

So imagine your sadness when the only thing our highly complimented, professional crew delivers is the bad news that your beautiful new appliance won’t

  • fit through your doors
  • into your allotted space
  • work with your existing connections

This isn’t a rare occurrence that only happens to those with irregular house situations; It happens ALL the time because all houses are irregular.

Heck, my new refrigerator nearly didn’t fit because the width changed between the upper cabinet and lower cabinet, and I had only measured the latter! (Luckily, our guys are pros and made it work for me.)

Also, consider the space needed to use the appliance. For instance, is there enough room for the door to open? Not only was my space almost too narrow for the top of my fridge, but in switching from a top-mount refrigerator to a freezer-on-the-bottom model, I failed to consider that the freezer drawer would need to clear the window frame along its left side only a couple inches ahead. Again, our guys are pros and made my selection work despite all its challenges.

If you’re purchasing laundry, consider which side your washer and dryer are on and make sure that the doors will open appropriately.

Ideally, the machine on the left should have hinges on the left side of its doors and the machine on the right should have its hinges on the right side of the door.

Bottom line: Assuming you need “standard”-sized appliances is dangerous because standard doesn’t exist. And every house is different.

If you’re considering replacing any of your appliances soon, this checklist will help you prevent the expensive and time-consuming mistake of purchasing the wrong product for your space.

Our salespeople will qualify you, but as in the case of my refrigerator, even I didn’t measure diligently enough!

Measure the opening    

Measure the area where your appliance will be placed rather than the size of your existing appliance. And take it from me and measure along several spots of your opening.

Size up the pathway

Those living in older homes especially, take note! Ensure that your appliance it will fit through each hallway and doorway of the entire path to its final destination.

Of course, you can remove railings and doors if necessary, but you’ll want to do this in advance and remeasure to ensure that this too allows enough space. When in doubt, discuss the situation with your sales rep.

Check your connections

You need the appropriate electric outlet within 3-½ feet of the space you’ve selected for your new product. Make sure the outlet is grounded (accepts a three-prong plug), since most appliances require one. For electric dryers and electric ranges, be sure to check for a 240V electric connection.

Measure twice, cut once

Take another look at the pathway en route to the final destination of your appliance and ensure that your product will fit through the designated space.

It could save you more than 25% of the purchase price, your valuable time and (if you’re like me) your ego.
>>See our complete list of tips for buying appliances and having them delivered

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